Benchmarking

In 2007, the BTM Institute introduced the Business Technology Convergence Index. This research report highlighted the connection between corporate financial performance and business technology convergence. In a first study of its kind, the research contained within this report is supported by a critical framework, which measures the correlation between business and technology convergence with bottom line performance. It translates the current buzzwords such as "agility," "innovation," and "adaptability" into demonstrable actions that lead to better financial performance. Based on this study and research methodology, BTM Academy’s Assessment and Benchmarking baselines an organization’s management maturity towards achieving business technology convergence.

To be effective and meaningful, a baseline (generally defined as “a line or standard by which things are measured or compared”) must be inextricably linked to the entire environment being measured; and, it must be built upon a set of critical observations or data used for comparison or a control. A BTM Maturity Assessment is a web-based, self-assessment diagnostic tool that rapidly allows an organization to baseline its current management capability maturity level. The assessment questions are based on the management capabilities defined in BTM Fusion 360^TM and are arranged by dimension (process, organization, information, technology) in order to capture a complete view for each capability.

Each assessment includes:

• A web-based, self-assessment diagnostic tool that rapidly allows an organization to baseline its current management capability maturity level. The questions are based on the management capabilities defined in BTM Fusion and are arranged by dimension (process, organization, information, technology) in order to capture discrete data for each capability.
• A maturity analysis based on assessment results is anonymous and captures the requisite data needed to compute an individual score for each capability based on the discrete responses. Individual scores are aggregated and a baseline maturity level is determined according to the pre-defined metrics defined in the BTM Maturity Model to define the detailed characteristics for each capability and dimension for the 5 levels of maturity.
• Benchmarking results of the assessment are also compared to a Convergence Index. The Business Technology Convergence Index is a comprehensive database of enterprise-wide business technology maturity levels of approximately 100 commercial enterprises and public sector entities. The Index shows that there are enterprises of varying sizes at varying levels of maturity, ranging from the laggards, which are just above the initial stage (Level 1), to the leaders, which either are approaching or have reached the managed stage (Level 4).

Key Deliverables

• Maturity evaluation and rating along multiple dimensions; assessment report and scorecard
• On-site seminar by academic and industry experts
• A set of appropriate, actionable Methods (models, structures and blueprints describing the Process, Organization and Information needed for key management capabilities)
• Follow-on consultation with the experts (5 hours, used within 60 days)

Program Outline